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Professional Line Service Training (PLST Online) Modules and Topics

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PLST Online is the best way to train, and recurrently train, the men and women out on the tarmac who marshal, fuel and manage the aircraft, crew and passengers that are the lifeblood of any FBO. This online training is authorized by the Federal Aviation Administration (FAA) to complete all requirements for 14 CFR Part 139 Section 321 (e) 2. 

Module 1 - Introduction and Ground Servicing
  • Introduction to PLST
  • General Aviation Industry
  • Common Duties of a Line Service Specialist
  • Aviation Operations Terminology
  • Aircraft Terminology
  • General Servicing
  • Examination - Introduction
  • Practical Exams - Other Ground Servicing Equipment

Module 2 - Safety
  • Introduction to Safety
  • Personal Safety and Servicing Dangers
  • Aircraft Care and Handling
  • Aircraft Marshaling and Hand Signals
  • Aircraft Servicing Safety
  • Refueling Safety
  • Mobile Refuelers
  • Emergency Procedures
  • Airport Vehicle Operations
  • Seasonal Operations
  • Examination - Safety
  • Practical Exams - Aviation Fuel and Oil Procedures
  • Practical Exams - Marshaling and Hand Signals Procedures

Module 3 - General Fuel Servicing
  • Introduction to General Fuel Servicing
  • Fuel Products and Aircraft Types
  • Procedures and Equipment
  • Examination - General Fuel Servicing
  • Practical Exams - Fueling Procedures

Module 4 - General Towing Procedures
  • Introduction to General Towing Procedures
  • Examination - Towing
  • Practical Exams - Towing Equipment and Procedures

Module 5 - Fuel Farm Management
  • Introduction to Fuel Farm Management
  • Routine Fuel Farm Management
  • Advanced Management of Fuel Farms
  • Management of Refuelers
  • Examination - Fuel Farm Management Procedures
  • Practical Exams - Mobile Fueling Equipment Procedures

Module 6 - Customer Service
  • Introduction to Customer Service
  • Understanding Your Clientele
  • Effective Communication
  • Conflict Resolution
  • Examination - Customer Service

Module 7 - Fire Safety
  • Introduction to Fire Safety
  • Recognizing Fires and Extinguishing Agents
  • Fighting Fires
  • Minimizing Fire Risk
  • Examination - Fire Safety
  • Practical Exams - Fire Safety Procedures
  • Practical Exams - Fuel Leaks and Spills Procedures

Module 8 - Aviation Security
  • Introduction to Aviation Security
  • Security Activities
  • Examination - Security
  • Practical Exams - Aviation Security Procedures


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